Modernising Your Landline
Written by: Kyle Sayer
Published: 14 July 2023

What’s happening?

This is nothing new, but something we think is worth raising again and reminding new and existing clients what is coming, and how we can help you get ready with the latest technology.

Technology is always changing, improving, and making our lives easier (though, sometimes harder during transition). As we progress further into the digital age, traditional services, and systems are being phased out to make more room for more efficient and versatile alternatives. One such transformation is happening to all UK homes and businesses, where Openreach, the largest telephone network provider in the UK, will be turning off its Public Switched Telephone Network (PSTN). This technology is the backbone of your traditional landline phone, and the switch-off is a massive shift toward embracing Voice over Internet Protocol (VoIP) services, which revolutionise the landline. In this blog, we will explore the implications of Openreach’s decision and the advantages of VoIP services and how we can help you modernise without the hassle or cost.

Shutting down PSTN

Openreach’s announcement to retire the PSTN network represents a milestone moment in the telecom industry. The PSTN, a technology that has been in operation for over a century, relies on traditional copper wires to transmit analogue voice calls. However, with the advent of digital communication and the growing demand for faster and more efficient services, the PSTN has become outdated and costly to maintain. Recognising this, Openreach has set a target to switch off the PSTN network by 2025, thereby encouraging customers to embrace VoIP as a modern alternative.

Digital Voice (VoIP)

Voice over Internet Protocol (VoIP) is a technology that enables voice calls to be transmitted over the Internet rather than through traditional telephone lines. This digital approach offers numerous benefits over the conventional landline system, making it a popular choice for individuals and businesses alike. Here are some key advantages of VoIP services:

  1. Cost-Effectiveness: VoIP services often come at a fraction of the cost of traditional landlines. By utilising existing internet connections, businesses and households can significantly reduce their communication expenses.
  2. Flexibility and Mobility: Unlike landlines that are tied to specific locations, VoIP services provide the freedom to make and receive calls from any device connected to the internet. This flexibility enables remote work, seamless collaboration, and the ability to stay connected while on the go.
  3. Enhanced Features and Integration: VoIP services offer a plethora of advanced features such as call forwarding, voicemail to email transcription, video conferencing, and virtual phone numbers. Integration with other digital tools, such as customer relationship management (CRM) systems, further enhances productivity and streamlines communication processes.
  4. Scalability: VoIP systems are highly scalable, allowing businesses to easily add or remove lines as per their requirements. This scalability makes it an ideal solution for organizations of all sizes, from startups to large enterprises.
  5. Future-Proof Technology: With the PSTN being phased out, VoIP represents the future of telecommunication. Embracing this technology ensures businesses and individuals stay ahead in an increasingly digital world.

Preparing you for the future

As Openreach’s PSTN switch-off draws closer, businesses and individuals need to prepare for the transition to VoIP. Here are a few things we can do to help you get ready:

  1. Assess your needs: We will discuss your needs, and understand how your business plans to grow. Ensuring that you have the right solution.
  2. Check your internet connection: VoIP relies on a stable and high-speed internet connection for optimal performance. We can help ensure that your broadband meets the requirements of VoIP.
  3. Plan the transition: Finally, we can help develop a migration plan to switch from PSTN to VoIP. Without causing too much interruption to your business or customers.

All of our phone Broadband and Phone packages are using the latest VoIP technology by default. You don’t even need to get rid of your old handset either, it just plugs straight into your new router and that’s it.

What are your next steps are

Get in contact with us, to discuss your current setup and how we can help you going forward.


Phone: 01603 399653

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