Spotting the Scam: A Guide to Recognising Email Spam
Written by: Kyle Sayer
Published: 25 July 2023


In today’s interconnected world, email has become an essential means of communication. However, it has also become a breeding ground for malicious actors trying to trick us into revealing sensitive information or falling for scams. Recognising spam emails is crucial to protecting ourselves from potential threats and safeguarding our digital lives. In this blog, we will explore some key indicators and techniques to help you spot spam and avoid becoming a victim.

Identifying Scam Emails

  1. Verify the Sender’s Address:

The first step in identifying spam is to examine the sender’s email address carefully. Scammers often use email addresses that are similar to legitimate ones but may have slight variations or misspellings. For example, “” could be impersonated as “” Always check for such discrepancies before trusting the sender.

  1. Look for Generic Greetings:

Authentic emails from reputable sources usually address you by your name. If an email begins with a generic greeting like “Dear Customer” or “Dear User,” it’s more likely to be spam. Legitimate businesses usually personalise their communications to establish a sense of trust with their customers.

  1. Beware of Urgency and Fear Tactics:

Spam emails often use urgency and fear to manipulate recipients into taking immediate action. They might claim that your account is in jeopardy, your password needs to be changed urgently, or that you’ve won a prize that must be claimed immediately. Stay vigilant and avoid acting impulsively when such tactics are employed.

  1. Examine the Content and Language:

Spam emails frequently contain poor grammar, spelling errors, and awkward language. Legitimate organisations maintain a level of professionalism in their communication. If an email’s content appears unprofessional, it’s likely a red flag for spam.

  1. Check for Suspicious Links:

Hover your mouse over any links within the email (without clicking them) to see the actual URL they lead to. If the link address seems unrelated to the email’s content or directs you to a sketchy website, it’s probably spam. Legitimate entities rarely send unsolicited links.

  1. Analyse Attachments with Caution:

Attachments can be a significant source of malware and viruses. Never open an attachment from an unknown sender, especially if it urges you to enable macros or run executable files. Legitimate organisations rarely send unexpected attachments.

  1. Be Wary of Requests for Personal Information:

Reputable companies would never ask you to share sensitive information like passwords, National Insurance numbers, or credit card details via email. If an email requests such data, it’s almost certainly a scam. Always verify such requests through official channels.

  1. Watch for Impersonation of Trusted Entities:

Spammers often impersonate well-known companies or government institutions to gain your trust. Double-check email addresses, look for official logos, and compare the content with previous emails from the same entity.

Solutions that can help

You should always use the above guide to identify spam/scam emails. But, you can significantly reduce the likelihood for malicious emails reaching any of your inboxes. Auxilio IT is able to provide a fully managed solution, providing anti-spam and anti-virus protection for your mailbox.

Choose from a range of vendors, each with their own features to suit any business.

Get in touch, to discuss your options and how we can tailor a solution for your business.


Recognising spam emails is a vital skill in today’s digital landscape. By staying vigilant and being cautious of unsolicited emails, suspicious links, and requests for personal information, you can protect yourself and your information from falling into the hands of scammers. Remember to always verify the sender’s identity and be sceptical of any email that creates a sense of urgency or fear. By adopting these practices, you can navigate your inbox with confidence and minimise the risk of falling victim to email scams. Stay safe and secure in your online interactions!

Why not check out these articles

Modernising Your Landline

Modernising Your Landline

What’s happening? This is nothing new, but something we think is worth raising again and reminding new and existing clients what is coming, and how we can help you get ready with the latest technology. Technology is always changing, improving, and making our lives...

Security by obscurity

Security by obscurity

How secure is your computer? We are starting our first blog about security, and how as a small business you can keep your important data safe. Security by obscurity – what many people fall into. Many people think that they are secure, just by using secrecy as their...